![]() ![]() You must use the (correct) suite's installation file (and you can choose to only install one program from the suite). that won't work even though photoshop is included in that suite. eg, using a cs6 suite serial number with a photoshop cs6 installation file. and one of the most common is using a program installation file with a suite's serial number. ![]() Adobe cannot help you with anything except an activation count reset. ![]() ie, you can have a valid serial number, but if it's for program A and your installation file is for program B, you will see an invalid serial number message.Ĭommon mismatches are language/region (eg, serial number is for western europe and installation file is eastern europe), platform (eg, serial number is for a mac and installation file is win), license type (eg, education vs enterprise vs individual). Keep in mind that CS5 is outdated and unsupported. details:Īssuming you're using a valid adobe serial number (6 groups of 4 numbers), you have a mismatch between your installation file and serial number. If you saw an invalid serial number you either made an error when entering the number OR you have the wrong installer. ![]()
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